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Jurgen Appelo

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  • Comparison: Best People Search Tools

    Our company recently launched a new social network people search tool. And because we wanted to know how well our search tool compares to others, we spent some time comparing them. Here is our evaluation of the Best People Search Tool

    For our evaluation we looked at 123People, Whoozy (same as Wieowie in Holland), Pipl, and our own Sociotoco Profiles. (We know there are several more, but in our experience these are the best tools for finding people on social networks.)

    A summary of the results:

    People search comparison

    Our results show that Sociotoco Profiles (available as a client and as API) is the best people search tool. Yep, it’s true. That’s us. :-) Our tool not only supports the most social networks. It also finds the most profiles within those networks. It probably doesn’t surprise you that we’re happy with these results! :)

    We don’t want you to think that we’ve somehow faked the results, or intentionally distorted them, so we hereby give you an explanation of how we got these results. Feel free to contact us if you have questions or doubts about our approach!

    Supported networks
    We selected a sample of the 20 most popular social networks based on a first pass across all the tools. (We had to do this because of time constraints.) These 20 networks are the ones that resulted in the most profiles in various search results.

    It appeared that 123People and Pipl only support 10 of these 20 popular networks, while Woozy supports 14 of them and Sociotoco Profiles came out on top with 17 supported networks in this sample.

    The social networks that we evaluated were: Blogger, Digg, Facebook, Flickr, Foursquare, FriendFeed, Google Profiles, Hyves, Last.fm, LinkedIn, MySpace, Ning, Plaxo, Posterous, SlideShare, StumbleUpon, Twitter, Windows Live, Xing, YouTube.

    (Note: We ignored sites like Amazon and ZoomInfo because they are not real social networks. We also ignored small networks like TripIt and TypePad because their number of profiles was too small to be useful for a search comparison.)

    Profiles found in total networks
    We created a sample of 16 random names from colleagues, contacts, and celebrities. For each tool we checked how many profiles we found for these 16 people. We did our test searches twice with each tool (on June 21 and June 28), because the search results tend to differ from day to day. And we wanted to compensate for temporary network glitches.

    It appeared that 123People could only find 39% of all the social profiles (that we knew about) across all 20 networks. Pipl found 49% and Whoozy found 61%. Sociotoco Profiles came out on top: it found 81% of the profiles across all social networks.

    Profiles found in supported networks
    When we limit our evaluation to only the social networks that the tools actually support, the numbers are slightly different, but the pattern is the same: In the 10 networks supported by 123People it could find only 58% of people’s social profiles. Pipl scored substantially better: 73%. In the 14 networks supported by Whoozy it could find 78% of people’s profiles. And again Sociotoco Profiles came out on top: in the 17 networks that it supports, it could find no less than 88% of people’s profiles.

    (Or in other words: 123People couldn’t find 42% of the profiles that the other tools did find. While Sociotoco couldn’t find 12% of the profiles that the other tools found. The other two scored in between.)

    Conclusion
    The conclusion is clear enough: Sociotoco Profiles is the best people search tool. It not only supports the most networks. It also finds the most profiles within those networks!

    Raw data
    We’ve included our results below, so you can check them for yourself… 

    Profiles found with 123People:

    Profiles found by 123People

    Profiles found with Whoozy:

    Profiles found with Whoozy

    Profiles found with Pipl:

    Profiles found with Pipl

    Profiles found with Sociotoco Profiles:

    Profiles found with Sociotoco Profiles

    p.s. We have a simple people search API available for other developers. You can use it to find social profiles in your application.

    2 months on
    Blog
  • New People Search: Sociotoco Profiles

    Today we’ve made our brand new people search tool available to the public. Officially Sociotoco Profiles is still in beta, and possibly it will be for the next five years (software is never finished). But after some final tweaking by our awesome developers we feel confident enough to remove the locks and open it up for everyone!

    Sociotoco Profiles

    How is Sociotoco Profiles different from others?

    Well, we have three unique selling points:

    1. We compared our results with other people search engines and we can safely claim that Sociotoco Profiles has better results. Our tool finds more matching profiles! That’s because Sociotoco Profiles augments the search results from social networks with extra searches on Google, Bing, and Yahoo, and we crawl through people’s social network pages in real-time;
    2. We have a great people search API for partners. With just one API it is now possible to search contacts on 30+ social networks. Our Sociotoco API is the perfect solution for vendors of CRM systems and contact management systems;
    3. Our Sociotoco Profiles engine directly connects to Sociotoco Sets. This means that you can save many social profiles under one name, so you can easily refer to multiple profiles using just one simple URL.

    Sociotoco Sets

    Why don’t you give it a try, and tell us if you like it!

    2 months on
    Blog
  • Find Multiple Social Profiles with Just One Username

    We have a great new feature available in a new version of our Social CRM API, which was released today:

    You can get a user’s profile details from multiple social networks by making a request with just one username.

    For example: you supply the Twitter user name jurgenappelo

    And what you get in return are public fields from Facebook, LinkedIn, Flickr, YouTube, FriendFreed and more…

    Example request (with Twitter network=6):

    http://sociotoco.com/services/1.1/rest?method=sociotoco.profiles.getRelatedProfiles&nid=6&userId=jurgenappelo&key= 

    Some fields in the response:

    Jurgen Appelo
    Rotterdam, Netherlands
    Business Unit Manager at Sociotoco
    Information Technology and Services
    27
    500+
    604
    129
    NL
    ISM eCompany
    Chief Information Officer
    m
    Jurgen is a writer, speaker, developer, entrepreneur…
    After studying Software Engineering at the Delft University of Technology…
    agile, management, complexity

    And you can use exactly the same request when submitting a username for LinkedIn, Facebook, etc… (Only the nid parameter will be different.)

    So… how do we get all that data from just one username?

    • First of all, we crawl through web pages, starting with the username you provided. For example: we check the URL in the person’s Twitter profile and follow that link. This might end up at the person’s blog. The blog page can contain profile links to various other networks.
    • We can search directly for the same username on multiple networks, because many people use the same login name on different networks.
    • We’re launching tools that enable people to associate network profiles and join them in a set. We use that information to create suggestions for others about the profiles that are associated with each other.
    • Some time later we will work with various 3rd party tools to exchange knowledge about profiles that are connected. (We won’t be swapping profile data itself, just the meta-data about which profiles are somehow connected.)
    • And we will offer tools for people where they can authenticate their own social profiles and join them.

    We think this new feature could be a great way to prepopulate fields in a CRM or contact management system.

    Contact us if want to learn more about it, or if you want to try our Social CRM API.

    3 months on
    Blog
  • Social Commerce - What Are We Waiting For?

    Last Thursday Sociotoco organized a small event for customers, partners, and friends about social media in business and e-commerce. The first topic was presented by business unit manager Jurgen Appelo (that would be me) and it was about Social Commerce.

    The same talk (more or less) will given next week as a keynote speech at Perspectives ‘10, a seminar organized by GlobalCollect in Prague. Here is the first version, which I’m sure will be updated and fine-tuned before next week.

    Social Commerce - What Are We Waiting For? View more presentations from Jurgen Appelo.

    The key takeaways from this talk are:

    1. Social commerce is about supporting e-commerce with social media;
    2. There are (at least) six categories of “social commerce”;
    3. Social commerce is not so much a trend but more a transformation;
    4. Social commerce requires that businesses adapt their internal organization;
    5. Facebook and mobile will have a tremendous effect on e-commerce.

    If you think this presentation can be improved, please let me know! I’m looking forward to your suggestions and corrections.

      3 months on
      Blog
    1. We're Moving!

      This is the new home for the Sociotoco blog. Please update any links and feed subscriptions!

      The old blog will stay where it was, for our children and grand children.

      3 months on
      Blog
    2. We're Moving!

      This is the new home for the Sociotoco blog. Please update any links and feed subscriptions!

      The old blog will stay where it was, for our children and grand children.

      3 months on
      Blog
    3. Top 50 Social CRM Experts

      Top 50Now that our team is moving into the social CRM space, I thought it was interesting for us to figure out which people are the most important social CRM experts, so that we can follow what they're saying. After several weeks of monitoring the "social CRM" and #scrm keywords with Google Alerts and Twitter Search, this is the list that I came up with.

      I have sorted the list according to people's combined number of connections on Twitter, LinkedIn and Facebook (a few days ago, numbers will have changed since then). This might be an indication of people's influence. But don't take it too seriously! I just thought sorting alphabetically was a bit boring.

      Oh, and you can follow all 50 experts via this Twitter list.

      (Note: each link opens a Sociotoco Set, which is our new way of collecting profiles across multiple social networks.)

      ... 1 ... Jeremiah Owyang /sets/Jeremiah-Owyang 2 John F. Moore /sets/John-F-Moore 3 Dion Hinchcliffe /sets/Dion-Hinchcliffe 4 Steven Moore /sets/Steven-Moore 5 Natalie Petouhoff /sets/Natalie-Petouhoff 6 Michael Fauscette /sets/Michael-Fauscette 7 R Ray Wang /sets/R-Ray-Wang 8 Axel Schultze /sets/Alex-Schultze 9 Gaurav Mishra /sets/Gaurav-Mishra 10 Michael Krigsman /sets/Michael-Krigsman 11 Jesus Hoyos /sets/Jesus-Hoyos 12 Jacob Morgan /sets/Jacob-Morgan 13 Brent Leary /sets/Brent-Leary 14 Kathy Herrmann /sets/Kathy-Herrmann 15 Josh Weinberger /sets/Josh-Weinberger 16 Christopher Carfi /sets/Christopher-Carfi 17 Harish Kotadia /sets/Harish-Kotadia 18 Prem Kumar Aparanji /sets/Prem-Kumar-Aparanji 19 Paul Greenberg /sets/Paul-Greenberg 20 Graham Hill /sets/Graham-Hill 21 Brian Vellmure /sets/Brian-Vellmure 22 Michael Boysen /sets/Mike-Boysen 23 Sameer Patel /sets/Sameer-Patel 24 Jill Dyché /sets/Jill-Dyche 25 Anthony Nemelka /sets/Anthony-Nemelka 26 Mitch Lieberman /sets/Mitch-Lieberman 27 Esteban Kolsky /sets/Esteban-Kolsky 28 Don Peppers /sets/Don-Peppers 29 Wim Rampen /sets/Wim-Rampen 30 Martin Schneider /sets/Martin-Schneider 31 Bob Thompson /sets/Bob-Thompson 32 Filiberto Selvas /sets/Filiberto-Selvas 33 Bob Warfield /sets/Bob-Warfield 34 Michael Winn /sets/Michael-Winn 35 Mark E. Behrens /sets/Mark-E-Behrens 36 William Band /sets/William-Band 37 Mark Tamis /sets/Mark-Tamis 38 Barry Dalton /sets/Barry-Dalton 39 Nitin Badjatia /sets/Nitin-Badjatia 40 Denis Pombriant /sets/Denis-Pombriant 41 Bill Odell /sets/Bill-Odell 42 David Myron /sets/David-Myron 43 John M. Perez /sets/John-M-Perez 44 Michael Thomas /sets/Michael-Thomas 45 Guido Oswald /sets/Guido-Oswald 46 Marshall Lager /sets/Marshall-Lager 47 John Burton /sets/John-Burton 48 Mark Walton-Hayfield /sets/Mark-Walton-Hayfield 49 Wouter Trumpie /sets/Wouter-Trumpie 50 Mark J. Reuter /sets/Mark-J-Reuter
      3 months on
      Blog
    4. Brand Monitoring With Radian6 http://blog.mellowbillow.com/2009/08/18/how-to-listen-to-your-brand-presentation/
      3 months on
      Blog
    5. Uitnodiging: Social Commerce event http://www.sociotoco.com/
      3 months on
      Blog
    6. Managing Social Profiles in Your CRM (Part 3) /blog/2010/3/31/managing-social-profiles-in-your-crm-%28part-1%29.aspx
      4 months on
      Blog
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